Warranty Info

Warranty Info

Recreational Warranty

Lone Star Marine is proud to offer the Best Winch Warranty Available today

5 + Life on all GX & Elite series products for recreational use.

Thats a 5 Year Warranty on all components plus a Life Time Warranty on Drive Component Damage due to Water Ingress. Nothing else comes close to offering this type of warranty. A benefit of using Custom Made drive components and an industry first. You simply cannot get any better than that!

Commercial Warranty

GX & Elite series winches feature a 2 year commercial warranty. We value our commercial customers and supply thousands around the globe. In the event of product failure or rebuilds outside of the warranty period on commercial vessels LSM do our very best to keep costs down for the operator and provide exceptional customer service. Most warranty or repairs for commercial users are performed at cost outside of the warranty period.

HDC Capstans

3 Year Unconditional Warranty Recreational, 1 Year Warranty Commercial. If you can break it we’ll replace it.

Terms & Conditions

*All LSM products are Guaranteed to be free from mfg. defects upon dispatch. Warranty does not cover rope, chain, or cable. Warranty does not cover improper installation. Warranty does not cover winches installed with incorrect cable size or type, please see our wiring looms page for details. LSM warranty does not cover motors or gearboxes which have been opened or tampered with without prior consent. Warranty does not cover solenoids or circuit breakers with water damage but it does cover them from internal failure. Do not overfill the drum with rope & chain to the point it is scraping the cradle or spilling over. All LSM products must be purchased through authorized dealers or distributors within that territory. Warranty repairs inside the warranty period include return freight. Winches must be used for pulling anchors only. Warranty does not cover winches used for any other purpose without prior written consent from LSM. Warranties for all LSM custom fabricated products are on an individual basis.

*LSM are well known for high quality & excellent customer service. We highly regard any warranty requirement as urgent and work quickly to get you back on the water. 

For more information please email sales@lonestarmarine.com.au

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